Blog and resources

Read about AI in business, and how it's being used to automate customer support

AI-Powered Personalization: Transforming UX Design

AI-Powered Personalization: Transforming UX Design

May 8, 2024

10 AI-Powered KPIs to Track Agent Performance

May 8, 2024
10 AI-Powered KPIs to Track Agent Performance

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5 Website Speed Optimization Techniques for Support Sites

5 Website Speed Optimization Techniques for Support Sites

5 Website Speed Optimization Techniques for Support Sites

May 1, 2024
AI Ticket Triage: Automate Prioritization & Categorization

AI Ticket Triage: Automate Prioritization & Categorization

AI Ticket Triage: Automate Prioritization & Categorization

Apr 30, 2024
AI-Powered SLA Monitoring: Boosting IT Outsourcing

AI-Powered SLA Monitoring: Boosting IT Outsourcing

AI-Powered SLA Monitoring: Boosting IT Outsourcing

Apr 30, 2024
AI-Powered Feedback Loops: Continuous Improvement

AI-Powered Feedback Loops: Continuous Improvement

AI-Powered Feedback Loops: Continuous Improvement

Apr 30, 2024
10 Tips to Create a Custom Chatbot Personality

10 Tips to Create a Custom Chatbot Personality

10 Tips to Create a Custom Chatbot Personality

Apr 30, 2024
5 Ways AI Reduces Compliance Costs

5 Ways AI Reduces Compliance Costs

5 Ways AI Reduces Compliance Costs

Apr 30, 2024